This policy explains what personal information Shinora Jewels collects and why. We only use the information we need to deliver your orders safely, keep accurate records of your stones, protect your account and answer your questions.
Information we collect
- Account and order details: your name, email address, shipping and billing addresses, phone number, and the items in your wishlist or cart.
- Security information: encrypted session IDs and security timestamps. We use these only to prevent unauthorized access and fraud.
- Payments: card and UPI payments are handled directly by our PCI-compliant payment providers, Stripe and Razorpay. Your full card number is never sent to or stored on Shinora Jewels servers.
Cookies and analytics
Essential cookies keep your cart, wishlist and account working securely. Optional analytics cookies only load if you accept them in our cookie banner.
Your rights
- See your data: view your profile and orders at any time in your account.
- Delete your data: ask us to permanently delete your account and anonymize your data.
- Tax records: we must keep order totals for tax purposes, but your personal details are removed from them when you delete your account.
Questions? Email info@shinorajewels.com.