These terms apply to every purchase from Shinora Jewels. Please read them before you order.
Prices, stock and accepting your order
- Prices are confirmed by our system at checkout.
- When you start to pay, we hold the item for you while your payment provider approves the payment.
- If an order is affected by an obvious pricing or typing error, we may cancel or refund it before it ships.
Stone and metal descriptions
Our pieces use moissanite or lab-grown diamonds, as stated on each product page. Carat weights for moissanite are diamond-equivalent weights (DEW) and, like metal weights, are approximate. Certificates are available on request for an additional cost.
Delivery and signatures
Every piece is made to order, then shipped to the address you gave us. Orders of $500 or more must be signed for on delivery.
Returns and care
You can return eligible unworn pieces within 30 days, as explained in our shipping and returns policy.
Questions about these terms? Email info@shinorajewels.com.